Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern your use of our website (the "Website"), our mobile application (the "App"), and any related services or software we provide to you (collectively, the "Services"). By accessing, browsing, or using the Services, you agree to be bound by these Terms.

Purpose of the Terms

These Terms aim to inform you about your rights and obligations when using the Services. We also want to ensure that our relationship with you is fair, transparent, and compliant with applicable laws.

Acceptance of Terms

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision of these Terms, please do not use the Services.

Age and Legal Restrictions

To use the Services, you must be at least 18 years old (or the age of majority in your jurisdiction) and have the capacity to form a binding contract under applicable law. We reserve the right to ask for proof of age or identity at any time.

Account Registration

Eligibility

Only individuals who are not prohibited from using the Services by law can register an account with us. You must provide accurate, complete, and up-to-date information when registering your account.

KYC and Verification Requirements

We may request additional identification and verification documents to comply with anti-money laundering regulations and other applicable laws.

Responsibility for Account Security

You are solely responsible for the security of your account and all activities conducted through it. You must keep your login credentials confidential and notify us immediately if you suspect any unauthorized access or activity.

Deposits and Withdrawals

Accepted Payment Methods

We accept various payment methods, including credit cards, debit cards, e-wallets, cryptocurrencies, and bank transfers. Please refer to our Website for the most up-to-date list of accepted payment methods.

Minimum and Maximum Limits

Minimum deposit and withdrawal limits apply to all accounts. We may also impose maximum limits on deposits and withdrawals to prevent excessive or suspicious activity.

Processing Times and Fees

Please allow 1-5 business days for processing deposits, and 1-3 business days for processing withdrawals. We do not charge fees for deposits or withdrawals, but your payment method provider may charge fees.

Anti-Money Laundering Policy

We comply with anti-money laundering regulations and reserve the right to request additional documentation or information to verify your identity and prevent money laundering.

Bonuses and Promotions

How Bonuses Are Credited

Bonuses are credited to your account automatically upon meeting the relevant conditions. You can check the terms of each bonus on our Website.

Wagering Requirements

You must wager a minimum amount before withdrawing any bonus funds or associated winnings. Wagering requirements apply to all bonuses, and we reserve the right to change these requirements at any time.

Expiry and Abuse Clauses

Bonuses expire after a specified period unless you meet the relevant conditions. We may also void bonuses if we suspect abuse or manipulation.

Gameplay and Fairness

RNG Usage

We use Random Number Generators (RNGs) to ensure the randomness and fairness of all games.

Game Malfunctions

If a game malfunctions, we will take immediate action to resolve the issue. You may request a refund if a game is unresolvable.

Limits on Play and Responsible Gaming Tools

You can set limits on your play through our Website or App. We also provide responsible gaming tools, such as deposit, wager, and session limits, to help you maintain control over your gaming activities.

Responsible Gambling

Self-Exclusion Options

You can self-exclude from the Services for a specified period or permanently. Please contact us to request self-exclusion.

Deposit, Wager, and Session Limits

We encourage you to set limits on your play through our Website or App. We also provide tools to help you manage your gaming activities responsibly.

Help and Support Links

Please refer to our Website for links to responsible gaming organizations and support resources.

Prohibited Activities

Bonus Abuse

We reserve the right to void bonuses if we suspect abuse, exploitation, or manipulation of the bonus terms.

Fraud, Collusion, or Manipulation

You must not engage in any fraudulent, collusive, or manipulative activities while using the Services. We may void winnings and close your account if we detect such behavior.

Use of Bots or Automated Systems

You must not use bots or automated systems to play games or interact with our Website or App.

Account Suspension and Closure

Voluntary Account Closure

You can request closure of your account through our Website or App. Please contact us to confirm the closure of your account.

Breach of Terms

We may suspend or close your account if you breach these Terms, including failing to comply with anti-money laundering regulations or other applicable laws.

Inactivity and Dormant Accounts

We reserve the right to suspend or close inactive accounts after a specified period. We will notify you before taking such action.

Privacy and Data Protection

Information Collected

We collect personal data from you when registering your account, making deposits or withdrawals, and using our Website or App.

Use and Storage of Personal Data

We use your personal data to provide the Services, communicate with you, and comply with applicable laws. We store your personal data securely on our servers.

GDPR Compliance (if applicable)

We comply with General Data Protection Regulation (GDPR) standards, which apply to all users within the European Economic Area (EEA).

Limitation of Liability

Losses

We are not liable for any losses or damages resulting from game malfunctions, system errors, or other unforeseen events.

System Errors

We may experience technical issues that affect our ability to provide the Services. We will take immediate action to resolve such issues.

Third-Party Links

Our Website and App may contain links to third-party websites or services. We are not responsible for the content, security, or functionality of these sites or services.

Amendments and Updates

Right to Modify the Terms

We reserve the right to modify or update these Terms at any time without prior notice. Please refer to our Website for the most up-to-date version of these Terms.

Notification of Changes

We will notify you of material changes to these Terms through email, push notifications, or other suitable means.

By continuing to use the Services after we post any modifications or updates, you agree to be bound by the revised Terms.